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Useful information

What to pack

To make your stay as pleasant as possible, please ensure you bring your toiletries (comb, toothbrush and toothpaste, razor, body lotion, etc.). Please bring also slippers, pyjamas, a dressing gown, comfortable clothing, underwear, any glasses or hearing aids you may need, gym clothes and trainers. Don't forget to bring any x-ray results, medical records, and any medications you are taking.

Arrival

After registration, you will be accompanied to your room. If you need help to unpack your suitcase, our staff will be happy to assist you. We will do our best to attend to your needs or special requests whenever possible.

Internet

Free Wi-Fi is available for use. Please contact reception to connect.

Telephone

You will be given a phone card with a personal phone number so you can call in and out of the clinic from your room using the fixed network. To prevent misuse, please keep your phone card in a safe place when you leave the room.

TV and radio

A television is available in the room free of charge. You can choose from a wide range of national and international television and radio programmes.

Post

Letters to be posted can be left at the reception, where stamps and postcards can be bought. The nursing staff will gladly take your outgoing post to the on-site post office.

Newspapers and magazines

You can find a selection of newspapers, magazines, gifts, cosmetics and various chocolates at the lobby bar. Please contact the reception if you wish to buy flowers.

Money and valuables

We advise you not to bring jewellery and other valuables with you. The clinic accepts no responsibility for theft or loss. A safe is available inside your room.

Agreements with hotels

If you wish to stay in a hotel nearby, Ars Medica Clinic will be pleased to suggest hotels that offer special rates for our patients. When booking, please inform the hotel that you are a patient of the clinic in order to benefit from reduced rates.

Other services

Along with our excellent medical and nursing services, we are able to offer other services on request, which can be customised according to your needs. These include, for example, hotel reservations, manicures, pedicures, massages, hairdressing services and dietary advice. It is also possible to organise a driver service from your home to the clinic and back again or from the clinic to other healthcare facilities.
For questions about these services, please contact our Admissions Office:
T+41 91 611 62 11
accettazione@arsmedica.ch