Patients insured in Switzerland
Services offered to patients who are insured in Switzerland:
Hospitalised patients will receive the hotel services as per their insurance coverage.
Upgrade – treat yourself to private services
If you are insured under your local health authority or have a semi-private arrangement and would like some additional services, why not treat yourself to the comfort of a superior single room. For more information, please contact your specialist or the Admissions Office:
T +41 91 611 63 53 or +41 91 611 62 11
Patients not insured in Switzerland
Services offered to patients who are not insured in Switzerland:
Patients are accommodated in spacious and comfortable private rooms equipped with modern furniture, bathroom with shower, air conditioning, telephone, Wi-Fi connection, television and a small safe.
All services are payable by the patient, who may request an estimate of costs from our Admissions Office:
T +41 91 611 63 53 or +41 91 611 63 58
Our Partner: Sanitas
As a Sanitas Preference customer, you have access to convenient additional benefits during a hospital stay, providing you with a comprehensive service. Our service begins before your hospital stay and only ends when you’re sufficiently recovered to be able to take care of everything yourself again.
The Sanitas Preference Standard
Promise to pay
Before the patient is admitted, Ars Medica Clinic requires a payment commitment for the stay from your insurance company. If the health insurance company does not guarantee coverage of all charges, a deposit must be paid before admission. In this case, you will be informed in advance by our Admissions Office.
We issue invoices on the basis of the agreements with insurance companies, and in accordance with current rates of health insurance in the Canton of Ticino. We arrange for payments to be made directly from health insurance companies in Switzerland. Patients will receive an invoice only for the services not covered by their health insurance company (such as telephone charges, food and beverages consumed by guests, etc.).